About our privacy policy
Ferberzi attaches great importance to your privacy. We only process data that is necessary for (improving) our services and handle the information we collect with care. Your data will never be provided to third parties for commercial purposes without your permission.
This privacy policy applies to the use of the website and services of Ferberzi. The effective date of this policy is 01-11-2024. When a new version is published, the validity of all previous versions expires. This policy explains:
- What data we collect.
- How we use this data.
- Who we share this data with.
- How we protect your data.
- What rights you have with regard to your personal data.
If you have any questions about our privacy policy, please contact us at info@ferberzi.nl .
About data processing
Below we describe how we process your personal data, where we store it, what security measures we take, and who has access to the data.
Web hosting and website management
Our website is built with Shopify and is hosted by MijnDomein.nl. All personal data collected via our website is stored on the secure servers of MijnDomein.nl . This party is bound by a duty of confidentiality and has taken appropriate technical and organizational measures to protect your data against loss or unauthorized use.
Email and communication
We use Google Workspace for our email and internal communication. This means that emails and any attachments are stored on Google's secure servers. Google Workspace complies with the requirements of the General Data Protection Regulation (GDPR) and has taken appropriate measures to protect your data. Google will never use your data for its own purposes.
Payment transactions
We use IDEAL to process payments. These parties process your name, address, city and payment details such as bank account. They have taken appropriate security measures and use your data only to execute the payment. The data is not stored longer than legally permitted.
Logistics
For the delivery of orders we work together with PostNL. It is necessary to share your name, address and residence details with these parties. This data is used exclusively for the execution of the delivery.
Billing and accounting
Ferberzi processes personal data such as name, address and purchase data in order to comply with legal administrative obligations, such as drawing up invoices and maintaining correct administration.
This data is used exclusively for this purpose and is stored securely in accordance with legal retention periods. We do not share this data with third parties for administrative purposes.
Marketing
To improve our marketing campaigns, we analyze the behavior of visitors to our website. This information is used to personalize advertisements via platforms such as Google Ads and Meta. Your data will never be shared with third parties for marketing purposes without your permission.
Cookies
Our website uses cookies. Cookies are small text files that are stored on your device and improve the functionality of our website. On your first visit, we ask for your consent to the use of cookies.
We use the following cookies:
- Functional cookies: These are necessary for the basic functionality of the website, such as remembering items in your shopping cart.
- Analytical cookies: These provide us with insight into the use of our website and allow us to improve our services.
- Tracking cookies: These are used to tailor advertisements to your interests. Tracking cookies are only placed after your explicit consent.
You can manage or delete cookies via your browser settings.
Purpose of data processing
We process your personal data for the following purposes:
- Processing your order.
- Improving our services.
- Sending newsletters (only after your registration).
- Analyzing visitor behavior on our website.
Your rights
You have the following rights with respect to your personal data:
- Right of access: You may request which data we have about you.
- Right to rectification: You may have incorrect data corrected.
- Right to restriction: You can request that less data be processed.
- Right to erasure: You can request us to erase your data.
- Right to portability: You can have your data transferred to another organization.
- Right to object: You can object to the use of your data.
To exercise these rights, please contact us at info@ferberzi.nl . We will respond within 30 days.
Retention periods
We do not retain your data for longer than is necessary for the purposes for which it was collected. In some cases, we are legally required to retain data for longer, for example for tax administration.
Security
We have taken appropriate technical and organizational measures to protect your data against loss, unauthorized access or misuse. Consider:
- Using SSL certificates for a secure connection.
- A strong password policy.
- Regular backups of data.
Changes to the Privacy Policy
We reserve the right to change this privacy policy. The most current version is always available on our website. In case of significant changes, we will inform you by e-mail or our website.
Contact details
If you have any questions about this privacy policy, please contact us by email: info@ferberzi.nl
